Términos del servicio
Terms of Service – ELAVIAH Gifts
Welcome to ELAVIAH Gifts. These Terms of Service (“Terms”) govern your access to and use of the ELAVIAH Gifts website, online store, products, and services.
By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
1. Our Store
ELAVIAH Gifts operates this online store and website. Our store is powered by Shopify, which provides the technology and infrastructure that allows us to offer our products and services to you.
We reserve the right to update, modify, suspend, or discontinue any part of our website, products, or services at any time.
2. Products and Product Information
We make reasonable efforts to display our products, descriptions, images, colors, and pricing as accurately as possible.
However, colors and appearance may vary depending on your device or screen settings.
Some products sold through ELAVIAH Gifts may be personalized or made to order. Product availability, specifications, materials, and other details may change without notice.
We reserve the right to limit quantities or discontinue products at any time.
3. Orders and Purchases
When you place an order, you agree to provide accurate, complete, and current information.
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, or other circumstances that require cancellation.
If we cancel an order after payment has been processed, we will issue an appropriate refund.
4. Prices and Payments
All prices are displayed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change at any time without notice.
Payment must be successfully processed before an order can be fulfilled.
We use Shopify and third-party payment processors to process payments securely. ELAVIAH Gifts does not have direct access to your complete payment card information.
5. Shipping and Delivery
We currently offer shipping within the United States for products fulfilled through our fulfillment partners.
Available shipping options and estimated transit times will be displayed during checkout.
Shipping times are estimates and are not guaranteed. Delivery may be affected by production time, carrier delays, weather, holidays, or circumstances outside our control.
For products that are made to order or personalized, production time may apply before the order is shipped.
Please review our Shipping Policy for additional information.
6. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are subject to our Return & Refund Policy.
Because some products may be personalized or made specifically for each order, cancellation or return options may be limited once production has begun.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with information and photographs of the issue.
Do not send products back without first contacting us and receiving return instructions.
7. Personalized Products
Certain products may be personalized or made specifically according to information submitted by the customer.
You are responsible for ensuring that personalization details, including names, dates, spelling, and other information, are accurate before completing your purchase.
Once production has started, changes or cancellations may not be possible.
8. Prohibited Uses
You agree not to use our website or services for any unlawful or unauthorized purpose.
You may not:
- Violate any applicable laws or regulations.
- Attempt to interfere with or compromise the security of our website.
- Use our website to engage in fraudulent activity.
- Attempt to gain unauthorized access to our systems or accounts.
- Upload or transmit malicious software or harmful code.
- Copy, reproduce, or exploit our content, products, or services without permission.
9. Intellectual Property
All content on this website, including our logo, branding, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to ELAVIAH Gifts or its respective owners and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
10. Third-Party Services
Our store may use third-party services, applications, payment processors, fulfillment providers, shipping carriers, and other technology providers.
Some products may be manufactured, personalized, or fulfilled by third-party fulfillment partners.
Your use of third-party services may also be subject to the terms and policies of those providers.
11. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct errors, update information, or cancel orders affected by an error, including after an order has been submitted.
12. Disclaimer
Our website and services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, ELAVIAH Gifts and its service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless ELAVIAH Gifts from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your misuse of our website or services.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, or legal requirements.
When we make changes, we will update the “Last updated” date on this page.
Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
16. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which ELAVIAH Gifts operates, except where applicable law provides otherwise.
Nothing in these Terms limits any rights or protections that you may have under applicable consumer protection laws.
17. Contact Us
If you have questions about these Terms of Service, please contact us:
ELAVIAH Gifts
Email: hello@elaviahgifts.com